What should i do if i'm not getting the best customer service from my current car insurance provider?

The Department of Insurance has developed a list of frequently asked questions on topics related to auto and vehicle insurance. Liability insurance protects drivers and their families against injuries and property damage caused by the negligence of other drivers who might have limited, minimal, or no liability insurance. To avoid penalties and fees, a person should not cancel their insurance until they have handed over their license plate to the N, C. A person who has established a permanent residence outside North Carolina should not rescind their North Carolina insurance policy until they have handed over their North Carolina license plate to the NCDMV.

Failure to do so could result in a civil penalty. If the license plate is lost or stolen, you must complete an MVR-18A form. NCDMV Customer Service (91) 715-7000 Search for contact information for NCDOT employees, local offices, and more. Prices vary from company to company, so it's worth comparing prices.

Get at least three price quotes. You can call companies directly or access information on the Internet. Your state's insurance department can also provide price comparisons for major insurers. It's common practice for insurance companies to allow you to rent a vehicle while yours is being repaired.

The insurance company and the insured will pay the chosen appraiser and bear the costs of the appraisal and the arbitrator in equal parts. No, liability insurance only pays for other people's injuries and property damage for which the insured driver is legally responsible. Car insurance premiums are based in part on the price of the car, the cost of repair, your overall safety record, and the likelihood of theft. North Carolina's liability insurance law is strictly enforced and insurance companies are required to notify N.

Filing a car insurance claim can be a difficult process, and you're not the only one who has doubts about how things work.